Class Policies
Classes Scheduled by Chefs’ Haven
You can book your seat online or by contacting Chefs’ Haven either by phone or in person.
A non-refundable deposit of $50 per person will be due at the time of booking. This deposit will be applied to the total due for the class.
The remainder of the payment will be due upon completion of the class.
Deposits and other payments may be made by cash, check, credit card, or gift certificate. If paying by credit card a 3.9% merchant cost will be added to the total amount due.
If you are using a gift certificate to pay for any part of the cost of the class you will need to contact us via email (mark@chefshavende.com) or phone (302.234.2040) prior to booking your class. Please have your gift certificate number and the amount of the gift certificate available.
Please note: classes with fewer than 4 participants are subject to cancellation. In the rare instance that a class does not have enough participants Chefs’ Haven will advise all participants via the phone numbers provided at registration. The class will be rescheduled; however, a full refund will be available upon request.
Classes are limited to 10 participants, which guarantees all participants the opportunity to observe and ask Chef Mark questions.
Recipes of all food prepared during the class will be provided to all participants.
Cancellation Policy:
If you are unable to attend a class that you booked, you are encouraged to send someone in your place.
If, however, you need to cancel your class reservation, you must provide Chefs’ Haven with at least 5 days’ notice via phone or in person. Cancellation by email is not accepted.
If you provide Chefs’ Haven with the proper notice you may reschedule your class reservation for another class, assuming there is space available, without the need to provide another deposit.
If you do not provide Chefs’ Haven with the proper notice you will lose your deposit. There are no exceptions to this policy.
Classes scheduled privately
Private classes are available for groups of 6 to 10 people.
Clients may pick from the existing class list, mix and match from our existing classes (e.g., an appetizer from a Sushi class, a main dish from a Steak class, etc.), or work with us to create your own unique menu. You have the opportunity to learn what you want to learn!
A $250 non-refundable deposit is required to schedule a private class. The deposit will be applied to the total due for the class.
The remainder of the payment will be due at the completion of the class. The total cost of the class will be determined based on the number of people attending and the food being prepared. Chefs’ Haven will provide you with the total cost once the menu has been chosen and agreed upon by the client booking the reservation and Chef Mark.
Deposits and other payments may be made by cash, check, or credit card. If paying by credit card a 3.9% merchant cost will be added to the total amount due.
Recipes of all food prepared during the class will be provided to all participants.
Cancellation Policy:
If you need to cancel your class reservation for your entire group, you must provide Chefs’ Haven with at least 5 days’ notice via phone or in person. Cancellation by email is not accepted.
If you provide Chefs’ Haven with the proper notice you may reschedule your class reservation for another date without the need to provide another deposit.
If you do not provide Chefs’ Haven with the proper notice you will lose your deposit. There are no exceptions to this policy.
If you need to cancel your class reservation for a portion of your group, you must provide Chefs’ Haven with at least 5 days’ notice via phone or in person. Cancellation by email is not accepted.
If you do not provide Chefs’ Haven with the proper notice you will will be required to pay the entire cost of the original booking. There are no exceptions to this policy.
If you provide Chefs’ Haven with the proper notice an adjustment to the cost of the class will be made.